Monitoring - A fix has been developed and deployed to mitigate this service degradation.
We have also manually published any impacted scheduled campaigns to this point, if they were not duplicated or manually published by the customer.
We will place the affected services under monitoring for now.
Mar 16, 2024 - 00:15 UTC
Update - We continue to work on a solution to the potential root cause of this service degradation.
We have also manually published any impacted scheduled campaigns to this point, if they were not duplicated or manually published by the customer.
Another update will be provided within 1 hour.
Mar 15, 2024 - 23:23 UTC
Update - We continue to work on a solution to the potential root cause of this service degradation.
We have also manually published any impacted scheduled campaigns to this point, if they were not duplicated or manually published by the customer.
Another update will be provided within 1 hour.
Mar 15, 2024 - 22:02 UTC
Identified - We have identified a potential backend issue that may be the root cause of this service degradation, and are working to resolve it.
Another update will be provided within 1 hour.
Mar 15, 2024 - 21:22 UTC
Update - We continue to investigate the cause of this service degradation, and will provide another update within 1 hour.
Mar 15, 2024 - 21:15 UTC
Investigating - We are currently investigating reports where some scheduled campaigns did not publish at the scheduled time or were delayed in publishing.
We will provide an update within 1 hour.
Mar 15, 2024 - 20:19 UTC