Firstup Platform Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Platforms Operational
90 days ago
100.0 % uptime
Today
US Firstup Platform ? Operational
90 days ago
100.0 % uptime
Today
EU Firstup Platform ? Operational
90 days ago
100.0 % uptime
Today
Products Operational
90 days ago
99.95 % uptime
Today
Campaign Delivery ? Operational
90 days ago
99.54 % uptime
Today
Creator Studio ? Operational
90 days ago
99.98 % uptime
Today
Classic Studio ? Operational
90 days ago
99.98 % uptime
Today
Web Experience Operational
90 days ago
99.96 % uptime
Today
Mobile Experience ? Operational
90 days ago
99.98 % uptime
Today
Microapps Operational
90 days ago
100.0 % uptime
Today
Insights ? Operational
90 days ago
100.0 % uptime
Today
3rd-Party Dependencies Operational
90 days ago
100.0 % uptime
Today
Image Transformation API Operational
SendGrid API v3 Operational
Identity Access Management Operational
90 days ago
100.0 % uptime
Today
Zoom Zoom Virtual Agent Operational
Ecosystem Operational
90 days ago
99.99 % uptime
Today
User Sync Operational
90 days ago
99.98 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Partner API Operational
90 days ago
100.0 % uptime
Today
Connect Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Software Release - April 15th, 2025 17:00-20:00 PDT / April 16th, 2025 00:00 - 03:00 UTC (3 hours) Apr 16, 2025 00:00-03:00 UTC

In order to provide you with the best service possible, we are planning a consolidated product software release during this time which may result in some functions being intermittently unavailable, but there is no significant downtime expected.

This software release includes a number of bug fixes as well as software changes.

If there are any changes to the timing or expected impact, they will be updated in this maintenance post up to and during the maintenance itself.
Posted on Apr 01, 2025 - 15:38 UTC
Apr 1, 2025

No incidents reported today.

Mar 31, 2025
Platform Service Degradation - Error message while trying to access the Employee Experience
Resolved - This service degradation is now resolved, and all associated systems have remained stable and fully available.
Mar 31, 15:29 UTC
Monitoring - The Employee Experience is now fully restored and accessible. We will be placing the impacted services under monitoring for now.
Mar 26, 16:18 UTC
Investigating - We are currently investigating reports where some users are receiving an error message while trying to log into the Employee Experience. We will provide you with an update in 1 hour.
Mar 26, 16:11 UTC
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Scheduled Software Release - March 18th, 2025 17:00-20:00 PST / March 19th, 2025 01:00-04:00 UTC (3 hours)
Completed - The scheduled maintenance has been completed.
Mar 19, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 01:00 UTC
Scheduled - In order to provide you with the best service possible, we are planning a consolidated product software release during this time which may result in some functions being intermittently unavailable, but there is no significant downtime expected.

This software release includes a number of bug fixes as well as software changes.

If there are any changes to the timing or expected impact, they will be updated in this maintenance post up to and during the maintenance itself.
Mar 4, 16:55 UTC
Mar 18, 2025

No incidents reported.

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