Firstup Platform Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Platforms Operational
90 days ago
99.89 % uptime
Today
US Firstup Platform ? Operational
90 days ago
99.79 % uptime
Today
EU Firstup Platform ? Operational
90 days ago
99.99 % uptime
Today
Products Operational
90 days ago
99.87 % uptime
Today
Campaign Delivery ? Operational
90 days ago
99.91 % uptime
Today
Creator Studio ? Operational
90 days ago
99.87 % uptime
Today
Classic Studio ? Operational
90 days ago
99.9 % uptime
Today
Web Experience Operational
90 days ago
99.85 % uptime
Today
Mobile Experience ? Operational
90 days ago
99.91 % uptime
Today
Microapps Operational
90 days ago
99.91 % uptime
Today
Insights ? Operational
90 days ago
99.76 % uptime
Today
3rd-Party Dependencies Operational
90 days ago
100.0 % uptime
Today
Image Transformation API Operational
SendGrid API v3 Operational
90 days ago
100.0 % uptime
Today
Identity Access Management Operational
90 days ago
100.0 % uptime
Today
Zoom Zoom Virtual Agent Operational
Ecosystem Operational
90 days ago
100.0 % uptime
Today
User Sync Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Partner API Operational
90 days ago
100.0 % uptime
Today
Connect Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Infrastructure Update - December 3rd, 2025 17:00-20:00 PST / December 4th, 2025 01:00 - 04:00 UTC (3 hours) Dec 4, 2025 01:00-04:00 UTC

In order to provide you with the best service possible, we are planning to update and apply relevant patches to our platform infrastructure.

We do not expect any platform outages, but there may be periods of slightly increased latency in accessing services on our platform.

If there are any changes to the timing or expected impact, they will be updated in this maintenance post up to and during the maintenance itself.
Posted on Nov 24, 2025 - 18:20 UTC

Scheduled Software Release - December 9th, 2025 17:00-20:00 PT / December 10th, 2025 01:00 - 04:00 UTC (3 hours) Dec 10, 2025 01:00-04:00 UTC

In order to provide you with the best service possible, we are planning a consolidated product software release during this time, which may result in some functions being intermittently unavailable, but there is no significant downtime expected.

This software release includes a number of bug fixes as well as software changes.

If there are any changes to the timing or expected impact, they will be updated in this maintenance post up to and during the maintenance itself.
Posted on Nov 26, 2025 - 19:38 UTC
Dec 1, 2025

No incidents reported today.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025
Some images requiring 3rd party transformation, not rendering as expected on Studio and Web Experience
Resolved - We've been able to confirm the issue is mitigated, and no further reports have been made. Marking this incident resolved.
Nov 25, 22:46 UTC
Monitoring - The issue affecting image transformations has been identified and mitigated, though there may be some residual effects related to caching. We're continuing to monitor the issue.
Nov 25, 18:28 UTC
Investigating - We are currently investigating an issue where some images requiring 3rd party transformation are not rendering as expected on Studio and Web Experience.
Nov 25, 17:49 UTC
Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025
Scheduled Infrastructure Update - November 18th, 2025 17:00-20:00 PT / November 19th, 2025 01:00 - 04:00 UTC (3 hours)
Completed - The scheduled maintenance has been completed.
Nov 19, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 01:00 UTC
Scheduled - In order to provide you with the best service possible, we are planning to update and apply relevant patches to our platform infrastructure.

We do not expect any platform outages, but there may be periods of slightly increased latency in accessing services on our platform.

If there are any changes to the timing or expected impact, they will be updated in this maintenance post up to and during the maintenance itself.
Nov 4, 17:27 UTC
Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

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