Postmortem -
Read details
May 13, 16:57 UTC
Resolved -
This incident is now resolved, and all impacted systems have remained stable and fully available. A postmortem for this incident will be published here as soon as it becomes available.
May 9, 17:26 UTC
Monitoring -
All mitigation steps have been been taken to resolve and stability has been restored. Both Studio/Member Experience are available. Full details of root cause to follow.
May 6, 11:33 UTC
Update -
We have identified the cause of this issue and steps are being taken to mitigate, we are also seeing an improvement with performance and both Studio/Web Experience are loading correctly. Issue will be fully resolved in 10 to 15 minutes while final mitigation steps are taken.
May 6, 11:15 UTC
Investigating -
We are urgently investigating an issue with intermittent unavailability of the platform being experienced for both Studio and Web Experience. EU customers are impacted. Updates to follow asap.
May 6, 09:52 UTC