Firstup Platform Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Platforms Operational
90 days ago
100.0 % uptime
Today
US Firstup Platform Operational
90 days ago
100.0 % uptime
Today
EU Firstup Platform Operational
90 days ago
100.0 % uptime
Today
Products Operational
90 days ago
99.98 % uptime
Today
Campaign Delivery Operational
90 days ago
100.0 % uptime
Today
Creator Studio Operational
90 days ago
99.9 % uptime
Today
Classic Studio Operational
90 days ago
100.0 % uptime
Today
Web Experience Operational
90 days ago
100.0 % uptime
Today
Mobile Experience Operational
90 days ago
100.0 % uptime
Today
Microapps Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
99.99 % uptime
Today
3rd-Party Dependencies Operational
90 days ago
100.0 % uptime
Today
Image Transformation API Operational
SendGrid API v3 Operational
90 days ago
100.0 % uptime
Today
Identity Access Management Operational
90 days ago
100.0 % uptime
Today
Zoom Zoom Virtual Agent Operational
Ecosystem Operational
90 days ago
100.0 % uptime
Today
User Sync Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Partner API Operational
90 days ago
100.0 % uptime
Today
Connect Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Software Release - May 12th, 2026 17:00 - 20:00 PT / May 13th, 2026 00:00 - 03:00 UTC (3 hours) May 13, 2026 00:00-03:00 UTC

In order to provide you with the best service possible, we are planning a consolidated product software release, which may result in some functions being intermittently unavailable. There is no significant downtime expected.

This software release includes a number of bug fixes as well as software changes.

If there are any changes to the timing or expected impact, they will be updated in this maintenance post up to and during the maintenance itself
Posted on Apr 29, 2026 - 13:22 UTC
May 8, 2026

No incidents reported today.

May 7, 2026
Platform Service Degradation - Comments Report Disabled
Resolved - Our monitoring indicates that the Comments card in the Campaign Performance Report continues to function as expected. This incident is now resolved.
May 7, 19:13 UTC
Monitoring - The Comments card’s functionality has now been restored and is fully functional.
May 7, 17:04 UTC
Investigating - We identified an underlying issue where the Comments card in the Campaign Performance Report was not consistently displaying the correct data. As a precaution, this card was temporarily disabled while our Engineering team investigated and resolved the root cause.
 
This step was taken to ensure data accuracy and integrity.
May 7, 17:03 UTC
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

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