Firstup Platform Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Platforms Operational
90 days ago
99.89 % uptime
Today
US Firstup Platform ? Operational
90 days ago
99.79 % uptime
Today
EU Firstup Platform ? Operational
90 days ago
99.99 % uptime
Today
Products Operational
90 days ago
99.87 % uptime
Today
Campaign Delivery ? Operational
90 days ago
99.91 % uptime
Today
Creator Studio ? Operational
90 days ago
99.87 % uptime
Today
Classic Studio ? Operational
90 days ago
99.9 % uptime
Today
Web Experience Operational
90 days ago
99.85 % uptime
Today
Mobile Experience ? Operational
90 days ago
99.91 % uptime
Today
Microapps Operational
90 days ago
99.91 % uptime
Today
Insights ? Operational
90 days ago
99.76 % uptime
Today
3rd-Party Dependencies Operational
90 days ago
100.0 % uptime
Today
Image Transformation API Operational
SendGrid API v3 Operational
90 days ago
100.0 % uptime
Today
Identity Access Management Operational
90 days ago
100.0 % uptime
Today
Zoom Zoom Virtual Agent Operational
Ecosystem Operational
90 days ago
100.0 % uptime
Today
User Sync Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Partner API Operational
90 days ago
100.0 % uptime
Today
Connect Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Infrastructure Update - November 18th, 2025 17:00-20:00 PT / November 19th, 2025 01:00 - 04:00 UTC (3 hours) Nov 19, 2025 01:00-04:00 UTC

In order to provide you with the best service possible, we are planning to update and apply relevant patches to our platform infrastructure.

We do not expect any platform outages, but there may be periods of slightly increased latency in accessing services on our platform.

If there are any changes to the timing or expected impact, they will be updated in this maintenance post up to and during the maintenance itself.
Posted on Nov 04, 2025 - 17:27 UTC
Nov 15, 2025
User Imports stuck in Created status
Resolved - No further issues have been noted since the fix was implemented; the incident is resolved.
Nov 15, 00:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 20:40 UTC
Update - Imports are no longer in a 'stuck' state and the cause is understood. We're continuing to monitor to ensure a steady state.
Nov 14, 20:21 UTC
Identified - The issue has been identified and work to mitigate any outstanding stuck imports is underway.
Nov 14, 20:01 UTC
Investigating - We're currently investigating an issue where user imports become stuck in Created status.
Nov 14, 18:53 UTC
Nov 14, 2025
Nov 13, 2025
Scheduled Software Release - November 12th, 2025 17:00-20:00 PT / November 13th, 2025 01:00 - 04:00 UTC (3 hours)
Completed - The scheduled maintenance has been completed.
Nov 13, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 01:00 UTC
Scheduled - In order to provide you with the best service possible, we are planning a consolidated product software release during this time, which may result in some functions being intermittently unavailable, but there is no significant downtime expected.

This software release includes a number of bug fixes as well as software changes.

If there are any changes to the timing or expected impact, they will be updated in this maintenance post up to and during the maintenance itself.
Oct 27, 14:35 UTC
Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

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