Platform Service Disruption due to Third Party Incident - Email Delivery Delays to Microsoft Inboxes
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Update - We continue to monitor the situation with the Microsoft Exchange incident (https://status.cloud.microsoft/). The email backlog continues to drain as we observe more and more emails being delivered to Microsoft endpoints.
Nov 13, 2026 - 16:12 UTC
Nov 13, 2026 - 16:12 UTC
Monitoring - We are observing a number of deferred messages destined for Microsoft tenants now being delivered successfully. So, the situation is improving, but a significant backlog remains.
Nov 13, 2026 - 02:27 UTC
Nov 13, 2026 - 02:27 UTC
Identified - The issue has been identified, and we are monitoring the situation.
Nov 12, 2026 - 21:37 UTC
Nov 12, 2026 - 21:37 UTC
Investigating - We are aware of a Microsoft Exchange incident (https://status.cloud.microsoft/) that may be impacting campaign email deliveries from the Firstup platform. We are following the matter closely and will provide an update as soon as one is available.
Nov 12, 2026 - 21:36 UTC
Nov 12, 2026 - 21:36 UTC
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Degraded Performance
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Maintenance
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Infrastructure Update - November 19th, 2026 17:00 - 20:00 PT / November 20th, 2026 01:00 - 04:00 UTC (3 hours) Nov 20, 2026 01:00-04:00 UTC
In order to provide you with the best service possible, we are planning to update and apply relevant patches to our platform infrastructure.
We do not expect any service disruption, but there may be periods of slightly increased latency in accessing services on our platform.
If there are any changes to the timing or expected impact, they will be updated in this maintenance post up to and during the maintenance itself.
Posted on Nov 13, 2026 - 16:47 UTC
We do not expect any service disruption, but there may be periods of slightly increased latency in accessing services on our platform.
If there are any changes to the timing or expected impact, they will be updated in this maintenance post up to and during the maintenance itself.
Posted on Nov 13, 2026 - 16:47 UTC