All Systems Operational

Platforms Operational
US Firstup Platform Operational
EU Firstup Platform Operational
Products Operational
Campaign Delivery Operational
Creator Studio Operational
Classic Studio Operational
Web Experience Operational
Mobile Experience Operational
Microapps Operational
Insights Operational
3rd-Party Dependencies Operational
Image Transformation API Operational
SendGrid API v3 Operational
Identity Access Management Operational
Zoom Zoom Virtual Agent Operational
Ecosystem Operational
User Sync Operational
Integrations Operational
Partner API Operational
Connect Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Software Release - October 6th, 2026, 17:00 - 20:00 PT / October 7th, 2026, 00:00 - 03:00 UTC (3 hours) Oct 7, 2026 00:00-03:00 UTC

In order to provide you with the best service possible, we are planning a consolidated product software release during this time, which may result in some functions being intermittently unavailable, but there is no significant downtime expected.

This software release includes a number of bug fixes as well as software changes.

For your convenience, you can review the October 2026 Feature Enhancement Release Notes here: https://support.firstup.io/hc/en-us/articles/43682046728855-October-2026-Release-Notes

If there are any changes to the timing or expected impact, they will be updated in this maintenance post up to and during the maintenance itself.

Posted on Sep 22, 2026 - 20:01 UTC

Sep 24, 2026

Completed - The scheduled maintenance has been completed.
Sep 24, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 00:00 UTC
Scheduled - In order to provide you with the best service possible, we are planning a consolidated product software release during this time, which may result in some functions being intermittently unavailable, but there is no significant downtime expected.

This software release includes a number of bug fixes as well as software changes.

If there are any changes to the timing or expected impact, they will be updated in this maintenance post up to and during the maintenance itself.

Sep 15, 18:11 UTC

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.