All Systems Operational

Uptime over the past 90 days. View historical uptime.
Platforms Operational
90 days ago
100.0 % uptime
Today
US Firstup Platform Operational
90 days ago
100.0 % uptime
Today
EU Firstup Platform Operational
90 days ago
100.0 % uptime
Today
Products Operational
90 days ago
99.98 % uptime
Today
Campaign Delivery Operational
90 days ago
100.0 % uptime
Today
Creator Studio Operational
90 days ago
100.0 % uptime
Today
Classic Studio Operational
90 days ago
100.0 % uptime
Today
Web Experience Operational
90 days ago
100.0 % uptime
Today
Mobile Experience Operational
90 days ago
100.0 % uptime
Today
Microapps Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
99.89 % uptime
Today
3rd-Party Dependencies Operational
90 days ago
100.0 % uptime
Today
Image Transformation API Operational
SendGrid API v3 Operational
90 days ago
100.0 % uptime
Today
Identity Access Management Operational
90 days ago
100.0 % uptime
Today
Zoom Zoom Virtual Agent Operational
Ecosystem Operational
90 days ago
100.0 % uptime
Today
User Sync Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Partner API Operational
90 days ago
100.0 % uptime
Today
Connect Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Software Release - September 8th, 2026 17:00 - 20:00 PT / September 9th, 2026 00:00 - 03:00 UTC (3 hours) Sep 9, 2026 00:00-03:00 UTC

Update - For your convenience, you can review the September 2026 Feature Enhancement Release Notes here: https://support.firstup.io/hc/en-us/articles/43128474326807-September-2026-Release-Notes.
Sep 02, 2026 - 16:23 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 02, 2026 - 16:20 UTC
Scheduled - In order to provide you with the best service possible, we are planning a consolidated product software release during this time, which may result in some functions being intermittently unavailable, but there is no significant downtime expected.

This software release includes a number of bug fixes as well as software changes.

If there are any changes to the timing or expected impact, they will be updated in this maintenance post up to and during the maintenance itself.
Aug 25, 2026 - 14:08 UTC

Sep 4, 2026

No incidents reported today.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

Scheduled Infrastructure Update - August 25th, 2026 17:00 - 20:00 PT / August 26th, 2026 00:00 - 03:00 UTC (3 hours)
Completed - The scheduled maintenance has been completed.
Aug 26, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 00:00 UTC
Scheduled - In order to provide you with the best service possible, we are planning to update and apply relevant patches to our platform infrastructure.

We do not expect any general service disruption, but there may be brief periods of slightly increased latency that result in slower application responsiveness.

Insights reports and dashboards however will be unavailable for programs hosted in the EU, for a minimum 15 minute duration, and up to a full hour, that will coincide with the beginning of this maintenance window.

If there are any changes to the timing or expected impact, they will be updated in this maintenance post up to and during the maintenance itself.
Aug 21, 19:07 UTC

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

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