Platform Service Degradation - New Studio is Slow or Unresponsive

Incident Report for Firstup

Resolved

Our monitoring has indicated that New Studio has remained available and responsive.

This incident is now resolved.
Posted Mar 08, 2023 - 01:52 UTC

Monitoring

A fix has been implemented, and New Studio is now fully responsive. Please note that a refresh of the New Studio page may be required for the changes to be effective on the user side.

We will monitor this service for stability.
Posted Mar 07, 2023 - 23:34 UTC

Identified

A potential cause for this service degradation has been identified, and we are working to mitigate it.

Another update to follow as soon as more information is made available.
Posted Mar 07, 2023 - 20:49 UTC

Investigating

We are investigation reports where New Studio is slow to load or unresponsive.

We will provide another update as soon as more information is made available.
Posted Mar 07, 2023 - 18:57 UTC
This incident affected: Products (Creator Studio).