Studio Performance Degradation

Incident Report for Firstup

Resolved

This incident has been resolved.

Posted Feb 20, 2024 - 17:47 UTC

Monitoring

We have completed the rolling restart of backend services to mitigate this issue, and Studio Services are now available.

We will be placing this issue under monitoring for now.

Posted Feb 08, 2024 - 20:17 UTC

Identified

We will be performing a rolling restart of backend services as we work to mitigate this issue. Studio users may experience a brief moment of Studio Services being unavailable. We will advise once the backend services are back online.

Posted Feb 08, 2024 - 19:53 UTC

Investigating

We are currently investigating reports of Studio performance degradation.

We will provide an update within 1 hour.

Posted Feb 08, 2024 - 19:16 UTC

This incident affected: Products (New Studio).