Intermittent Technical Difficulties Errors for a small subset of Dynamic communities using shared database caching server instance...

Incident Report for Firstup

Resolved

From 1:30 to 3:30 PM PT on Friday, October 23rd some users may have experienced intermittent technical difficulties errors. This was determined to be due to a database caching server in use by a subset of Dynamic communities, and the problem was mitigated through a restart of connected web servers to restore steady state.
Posted Oct 23, 2026 - 20:30 UTC