Platform Service Degradation - Scheduled Campaigns Not Sending
Incident Report for Firstup
Update
We are continuing to work on a fix for this issue.
Posted May 15, 2024 - 17:59 UTC
Identified
We have identified a database performance issue, and are working to address it. A permission error caused publishing delays, the problematic post has now been fixed.

We will provide another update as soon as more information is made available.
Posted May 15, 2024 - 17:57 UTC
Investigating
We are currently investigating reports of scheduled campaigns not sending.

We will provide you with an update within 1 hour.
Posted May 15, 2024 - 16:22 UTC
This incident affects: Products (New Studio, Classic Studio) and Platforms (US Firstup Platform).