Platform Service Degradation - Error message while trying to access the Employee Experience

Incident Report for Firstup

Resolved

This service degradation is now resolved, and all associated systems have remained stable and fully available.
Posted Mar 31, 2025 - 15:29 UTC

Monitoring

The Employee Experience is now fully restored and accessible. We will be placing the impacted services under monitoring for now.
Posted Mar 26, 2025 - 16:18 UTC

Investigating

We are currently investigating reports where some users are receiving an error message while trying to log into the Employee Experience. We will provide you with an update in 1 hour.
Posted Mar 26, 2025 - 16:11 UTC
This incident affected: Products (Web Experience, Mobile Experience).
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