EU Communities - Studio Service Disruption
Incident Report for Firstup
Studio has remained fully accessible for EU communities following the applied fix.

This platform service degradation is now resolved, and an RCA will be provided once a full incident postmortem has been completed.
Posted May 02, 2024 - 15:56 UTC
We have applied a fix for the issue affecting Studio on EU communities. We are continuing to monitor and will update once we have confirmed that the platform is stable.
Posted Apr 16, 2024 - 11:11 UTC
We are continuing to investigate this issue affecting Studio for EU communities and working to restore service.

We'll provide another update within the next 30 minutes.
Posted Apr 16, 2024 - 10:51 UTC
We are investigating a service disruption affecting Studio for EU communities.

These appear to be intermittent issues causing some users to be unable to login to Studio, or experiencing slowness/timeouts.

Our next update will be in 30 minutes.
Posted Apr 16, 2024 - 10:04 UTC
This incident affected: Products (New Studio, Classic Studio) and Platforms (EU Firstup Platform).