DNS issues have made Firstup Studio unavailable to some

Incident Report for Firstup

Monitoring

AWS has identified the root cause of the issue, implemented changes and can confirm significant recovery for the DNS resolution errors. There may still be some residual hiccups while the fixes propagate, however.
Posted Feb 10, 2026 - 22:20 UTC

Identified

AWS has identified an issue causing DNS resolution failures - more can be found here: https://health.aws.amazon.com/health/status
Posted Feb 10, 2026 - 21:22 UTC

Investigating

We are currently investigating this issue.
Posted Feb 10, 2026 - 21:09 UTC
This incident affects: Platforms (US Firstup Platform) and Products (Creator Studio).