Some images requiring 3rd party transformation, not rendering as expected on Studio and Web Experience

Incident Report for Firstup

Resolved

We've been able to confirm the issue is mitigated, and no further reports have been made. Marking this incident resolved.
Posted Nov 25, 2025 - 22:46 UTC

Monitoring

The issue affecting image transformations has been identified and mitigated, though there may be some residual effects related to caching. We're continuing to monitor the issue.
Posted Nov 25, 2025 - 18:28 UTC

Investigating

We are currently investigating an issue where some images requiring 3rd party transformation are not rendering as expected on Studio and Web Experience.
Posted Nov 25, 2025 - 17:49 UTC
This incident affected: Platforms (US Firstup Platform, EU Firstup Platform).
← Current Status Powered by Atlassian Statuspage