Scheduled Platform Maintenance - October 13th, 2026, 01:00 - 03:00 PT / October 13th, 2026, 08:00 - 10:00 UTC (2 hours)

Scheduled for Oct 13, 08:00 - 10:00 UTC

Scheduled

In advance of an upcoming expiration of the SAML request-signing certificate used to sign authentication requests for SSO sessions for programs hosted in the US1 region, Firstup is planning to rotate this key on October 13th at 1:00 AM PT.

There is no downtime or service interruptions expected for any components during this time. However, action may be required depending on how or if your Firstup program uses this signing certificate. Refer to the following Knowledge Base article for more details: https://support.firstup.io/hc/en-us/articles/43725150135575-Action-required-Update-your-SAML-request-signing-certificate-before-13-October-2026

Targeted proactive Customer notification will be done in parallel for Customers that may be impacted by this upcoming change.

If there are any changes to the timing or expected impact, they will be updated in this maintenance post up to and during the maintenance itself.

Posted Sep 25, 2026 - 15:54 UTC

This scheduled maintenance affects: 3rd-Party Dependencies (Identity Access Management).