Employee Experience and Shortcuts Service Disruption

Incident Report for Firstup

Monitoring

We have applied a fix for the issue affecting Employee Experience and Shortcuts and are currently monitoring the platform.
Posted May 15, 2025 - 15:11 UTC

Update

We are continuing to investigate the service disruption affecting the Employee Experience and Shortcuts.

Our next update will be in 30 minutes.
Posted May 15, 2025 - 14:39 UTC

Investigating

We are investigating a service disruption affecting the Employee Experience and Shortcuts.

The Employee Experience (web and mobile) may be intermittently unavailable for some users, and we have reports of Shortcuts missing within the experience once accessed.

Our next update will be in 30 minutes.
Posted May 15, 2025 - 13:58 UTC
This incident affects: Products (Web Experience).
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