Platform Performance Degradations - Studio and Employee Experience
Incident Report for Firstup
Update
We are continuing to monitor for any further issues.
Posted Nov 09, 2023 - 18:07 UTC
Monitoring
All services have been restored and functioning as expected.

We will be placing this incident under monitoring for now.
Posted Nov 07, 2023 - 20:49 UTC
Update
We are still investigating this issue.

Another update in 30 minutes.
Posted Nov 07, 2023 - 20:35 UTC
Update
We are still investigating this issue.

Another update in 30 minutes.
Posted Nov 07, 2023 - 20:06 UTC
Investigating
We are seeing a recurrence of this issue, and are currently looking into it.

Another update in 30 minutes.
Posted Nov 07, 2023 - 19:35 UTC
Monitoring
All services have been restored and functioning as expected.

We will be placing this incident under monitoring for now.
Posted Nov 02, 2023 - 16:25 UTC
Investigating
We are currently investigating reports of general platform performance degradation, which may include general access to Studio and Employee experience.

We will provide an update within 30 minutes.
Posted Nov 02, 2023 - 16:00 UTC
This incident affects: Products (New Studio, Classic Studio, Web Experience) and Platforms (US Firstup Platform, EU Firstup Platform).